Tk9971's Privacy Policy —
Your Data, Our Responsibility

When you register and use the tk9971 platform, we collect various types of information. This Privacy Policy details what data we collect, how we use it, and how we keep it secure.

• Full name — the real name provided at the time of registration
• Date of birth — for age verification (18+ confirmation)
• Email address — for account communication and security
• Mobile number — for two-factor authentication and OTP verification
• Residential address — for KYC verification
• Nationality and country — to ensure legal compliance

• Copy of National ID (NID) or passport
• Selfie or liveness verification photo
• Proof of address document (utility bill or bank statement)
• Proof of payment method

• Deposit and withdrawal history
• Payment method type (bKash/Nagad/bank, etc.)
• Transaction date, amount, and reference number

Tk9971 collects user information in several ways. Most data comes directly from you, while some is gathered automatically.

Information collected automatically includes your device's IP address, operating system, browser type and version, date and time of site visits, which pages you viewed, and how long you spent on them. This information is used to improve the security and quality of service on the site.

Tk9971 uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unethical activities.

• Account Management: To ensure registration, login, password reset, and account security
• Identity verification: To complete the KYC process and meet legal obligations
• Transaction processing: To process deposits, withdrawals, and bonus payouts
• Customer Support: To respond to your questions, complaints, and support requests
• Fraud prevention: To detect fraud, money laundering, and suspicious activity
• Marketing communications: To send you offers, bonuses, and promotional updates with your consent
• Responsible Gaming: To identify unusual gaming behavior and provide timely support
• Service improvement: To improve platform experience and functionality

Tk9971 does not generally share your personal information with third parties. However, in certain specific circumstances, limited data may be shared with the entities listed below.

• Payment processor: With authorized payment gateway service providers to process deposits and withdrawals
• KYC Verification Service: With a licensed identity verification company for identity checks
• Regulatory authority: For compliance with licensing authorities and legal obligations
• Legal Requirements: To comply with court orders or assist government investigations
• Cloud Services: With contracted technology partners for secure data storage and processing

If there are major changes to tk9971's business structure — such as a merger or acquisition — users will be notified in advance and their rights will be protected.

Tk9971 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve site functionality.

You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect some site features. We do not use third-party advertising cookies.

Keeping your data secure is one of tk9971's top priorities. We use industry-leading technology to protect your information from unauthorized access, modification, or loss.

• All data transfers are secured with TLS 1.3 and 256-bit SSL encryption
• Database fully encrypted and protected by firewall
• Two-factor authentication (2FA) is available for all accounts
• Regular security assessments and penetration testing are conducted
• 24/7 automated monitoring system active for detecting suspicious activity
• Server access is strictly controlled and logged

We do not retain your data longer than necessary. Active account data is kept for the duration of the account. After closure, records are typically retained for 5 to 7 years as required by law, then securely deleted.

As a tk9971 user, you have a number of important rights over your personal data. We respect these rights, and you can exercise them at any time.

• Right to access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to rectification: You can request corrections to any inaccurate information we hold about you.
• Right to erasure: You may request deletion of your personal data under certain conditions.
• Right to restrict processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to portability: You can request your information in a standard, portable format.
• Right to Object: You may object to the use of your data for marketing purposes.
• Right to withdraw consent: You can withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact our support team. We will generally respond to your request within 30 business days.

Tk9971 is strictly a platform for users aged 18 and above. We take minor safety very seriously and enforce a firm policy in this regard.

• Age is verified by checking date of birth at the time of registration
• Age is re-verified during KYC through a government-issued ID
• Any account identified as belonging to a minor is closed immediately
• We do not knowingly collect or process personal data from minors

Tk9971 reserves the right to update this Privacy Policy as needed. Changes may occur due to legal updates, new services, or shifts in business operations.

• Advance notice of significant changes will be sent to your registered email
• The date of the latest update will always be displayed at the top of the page
• Continued use of the platform after changes are made will be considered acceptance of the updated policy
• Previous versions will be retained by us and made available upon request

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Data Privacy team.

For urgent matters related to Responsible Gaming or account security, our live chat support is also available 24 hours a day, 7 days a week.